Event Planner Social Media Software Feature List
Admin/Settings
Hosts have the ability to enable or disable all features (listed below), subject to certain dependencies
custom brand
Custom CSS and HTML fields allow the event organizer to apply the look and feel of their organization/event, including logo, color scheme, layout, and more. Most of the text fields are also customizable
static pages
For events that don’t already use their own CMS (eg Drupal, WordPress, Radiant, etc.), we provide a simple static page module that event organizers can use to create their homepage, hotel pages /trips, sponsor pages (not fan pages) etc.
I18N
Event organizers can set the appropriate date, time, and currency formats for the event.
local event. Note: At this time, system strings are not exported. However, event organizers can choose to enter text in other languages in the configurable text fields.
Custom subdomain integration
Each event has its own unique IP, so most events choose to use our recommended custom DNS settings to create sensible site URLs.
Delegate profiles
Each delegate gets an editable page with contact information, bio, profile picture, etc. Hosts can apply a default privacy level, and then delegates can customize who can see their information (everyone, only people I follow, or no one)
Social media
Delegates and sponsors/exhibitors can follow and be followed, opening up the possibility of exchanging contact information, sending private messages and scheduling one-on-one meetings.
Messenger service
Delegates and sponsors/exhibitors can post public messages to a conference-wide message area, on specific event pages, and on sponsor fan pages. They can also send public responses (@) and private/direct messages to people who follow them. Messaging is optionally integrated with Twitter; however, people who don’t use Twitter can still use our messaging.
groups
Organizers can create an unlimited number of groups and organize them into categories.
Delegates and sponsors/exhibitors can join these groups to discuss various subtopics of interest to their organization/event.
Sponsor/exhibitor fanpages
Sponsors/exhibitors can create fan pages to showcase their brands. Fan Pages may include a logo, description, single question poll/poll, a “become a fan” button, and (optionally) a “request a meeting” button. Delegates can add comments on the fan page, become a fan, answer the question and (if enabled), request private meetings with sponsors/exhibitors
individual meetings
If enabled, each delegate’s profile page and each sponsor/exhibitor’s fan page will carry
a “request meeting” button that will notify the recipient that the delegate is requesting
an email meeting and give the recipient the option to accept or decline, adding the private meeting to both parties’ personal schedules, if applicable
export contact
Delegates and Sponsors/Exhibitors can export detailed contact information for mutual supporters and fans respectively to CSV (Excel)
schedule export
Delegates and Sponsors/Exhibitors can export their personal schedules to iCal, gCal, RSS and Outlook. This also allows offline synchronization with most smartphones.
brand accounts
Sponsors/exhibitors can create “brand” accounts, eg Pepsi User, which can give them an official voice with which they can communicate with the community.
RSS
All types of public posts and personal schedules are available through RSS feeds that are “secret” in the sense that they contain a long, hard-to-guess hash in the URLs. However, delegates and sponsors/exhibitors may choose to share their RSS feeds with
other people or post them publicly
arrange support
We will assist the event organizer with site setup, branding, and customization up to the number of hours specified in the pricing schedule. Additional support can be purchased
delegate support
We do not provide front line support to delegates; rather, we rely on the organizer’s help desk to provide Tier 1 support. Any issues with delegates or sponsors/exhibitors can be escalated to our “always-on” Tier 2+ support, which supports a response SLA of 24 hours on any problem
full schedule
Delegates and sponsors/exhibitors can browse (and search) the full calendar of events at
keynote lectures, meetings, parties and other gatherings. Day by day listings, AZ listings, and a graphical grid view are available. All views clearly indicate which events delegates are attending and display tiles of friends who are in attendance and, optionally, everyone who is in attendance.
Personal schedule
Delegates and Sponsors/Exhibitors can add an unlimited number of sub-events to their
own personal schedules, which they can then choose to share with everyone, the people they follow, or no one. Personal schedules can also be posted to various social sites, such as Facebook and Twitter, and synced with most smartphones, online and desktop calendar software.
schedule notifications
The system will send schedule updates and change notifications to delegates (only those
have opted in) if the events they have added to their personal schedules
social notifications
The system will send “you’ve been followed” messages to delegates and sponsors/
exhibitors (social notifications) to those who have opted in to this feature
Friend Sync
Delegates and Sponsors/Exhibitors can click the buttons to easily import their existing friends from Facebook, Twitter and (coming soon) LinkedIn who are also attending the event.
Cross posting on social sites
Built-in AddThis widgets allow delegates and sponsors/exhibitors to share multiple
share your conference experience (event-specific comments, public messages, personal schedules, etc.) with hundreds of different social sites, e.g. Facebook and Twitter
content aggregation
For a richer site experience and better SEO, we search the web, Twitter, Flickr and YouTube for content relevant to the event and post outbound links to this content along with summary information on the event site, similar to how we that trackback pings work on many popular blogging platforms
Crowdsourcing (via Crowd Campaign)
The purchase grants event organizers a free enterprise-level license to create a single collective campaign. This allows the organizer to create and manage a Twitter-powered contest of any nature. Examples include opening a conference call for speakers, soliciting questions for popular keynote speakers, or even suggesting what special food or drink to serve at the opening night party.
Site-wide search
Most of the content on the site is indexed in a fast and scalable search engine, which allows
delegates and sponsors/exhibitors to freely enter queries and get results categorized into people/events/places/posts/fan pages
Website Analytics
We offer built-in integration with Google Analytics for general site traffic and specific page metrics. Event organizers also have access to a rich site analytics console that shows exactly how various features of the platform were used, for example, average number of friends per delegate, average number of followers per sponsor, total message count (private and public), average number of events added to personal schedules
Capacity Planning subevent
Event organizers have access to a reporting tool that shows how many people attend each session, party, etc. Targeted messages can be sent to all delegates of a given side event, for example, “Meeting A has been moved to Room 101 to accommodate the large list of delegates” or “Additional Room 202 has been added for Keynote B “.
Profile API and Callback Scheduling
Optionally, we provide two “callback” mechanisms to ensure that delegate data remains in sync with the organization’s system of record for personal and scheduling data, if such system is in use. For example, if a delegate updates her profile, the changes are posted back to a configurable URL to allow those updates to propagate to the appropriate system of record. Similarly, whenever an event is added or removed from a delegate’s or sponsor/exhibitor’s personal program, we post this action to a configurable URL. This allows an external system of record to track group attendance for capacity planning or other reasons.
bulk email
Event organizers can send mass emails to the entire community or to selected subsections. Email templates can be customized in the form of a “mail merge”
Public and private RESTful APIs
Event organizers have access to dozens of different public and private (login required)
APIs to allow external applications to automate the platform. Some examples are searching, getting friends lists, getting and changing personal schedules, adding and removing friends, etc. For a complete list, visit http://
mobile web
Most of the features described above are available in a generic mobile web user interface that is tailored to look best on iPhone and Andriod phones, but also works well on Blackberry, Palm, and Windows Mobile. This portion of the site is included even if the event organizer chooses NOT to purchase the mobile app integration
Mobile app integration
Through a partnership with mobile app provider DUB, we offer a full-featured native app for the iPhone and iPod touch that includes, among many other features, ultra-fast offline access to the full event schedule and personal schedules. When the phone comes back online, schedule updates and changes are synced bi-directionally with the conference website. Note: Apps for other platforms, starting with Blackberry and Andriod, will be out in late 2010.
QR codes
Our platform includes links to various endpoints that can be easily integrated with QR codes. Some examples include automatic tracking by taking pictures of the QR codes on delegate badges, lead generation by sponsors/exhibitors, and even “check-in” of breakout events by delegates.
Registry Integration
Integrate with REGIS online delegate management software via a simple RESTful web service API. Delegates may also be forced to create their own accounts if registration integration is disabled.
http://event-master.com and http://blog.event-master.com