support agents at Atomstack
The team behind Atomstack has been aiming to create a machine that brings together digital technology with physical creation. This desire to merge the two worlds is what drove them to invest so much time and effort in developing engraving machines, infrared lasers and 3D printers. The result of their hard work is a company that offers products that enable the average person to make their own engraved or cut works of art in their own homes.
The atomstack support company’s range of home-use laser engravers are designed to be easy to use and can be purchased with or without additional add-ons for different applications. These include a laser focusing unit, a dremel attachment and an infrared laser head, among others. All of the devices have been developed with the help of professional technicians to ensure high quality and durability, which are key factors when choosing a laser engraver for home use.
The Atomstack team has worked tirelessly to improve its hardware and software in order to provide users with the best possible experience when using their engravers. They also understand that a user’s level of experience and skill may vary, which is why they provide a wide range of manuals and online guides to assist with the set up and operation of their equipment. The company’s online community also helps new users with any questions or concerns they might have.
How experienced and knowledgeable are the support agents at Atomstack?
The X7 Pro features a workspace of 410 by 400 millimeters which can be expanded with several upgrades if you need more room. This is more than enough space for most projects and should accommodate most individuals even with larger pieces of material. The engraver itself is built with a sturdy aluminum profile that has a high focus point and a flat anodized surface that is resistant to scratches and corrosion. It also has a measuring scale on one side that can be used to align your materials but I found the touchscreen controller’s border function to be a better tool for this purpose.
There are two NEMA 17 stepper motors installed on the X and Y-axis. These are controlled by a combination of LaserGRBL and LightBurn software. They are connected to the running wheels via toothed belts. The device comes with limit switches on both the X and Y-axis to help prevent collisions between the moving parts.
While the device is designed to be as safe as possible, it is still a laser and should only be operated in a well-ventilated area. It is also recommended that you wear laser safety goggles when working with the device. The module has a filter glass at the front that helps to reduce the amount of deflected rays that can enter your eyes, but it cannot prevent all stray rays from getting through. Hence, it is important to always use laser safety goggles when working with Atomstack’s X7 Pro. The user manual has a comprehensive guide to laser safety that is worth reading.